zondag, maart 18, 2007
Ebay
I'm not a frequent Ebay visitor. That's because I'm not a frequent shopper, in real life or on the net alike. Today I had my first 'seller' experience on Ebay. I'm selling my old IBM All-In-One PC. It is one of the most beautiful PC designs ever made (not counting Apple computers), but too slow and too limited in terms of CPU, RAM or disk space for my needs. Basically I hope I'll get enough for it to pay for the extra memory I installed in my current computer (Medion from Aldi if you must know).
What I like about the Ebay concept is how they invented the notion of virtual trustworthiness via the 'reputation'. On the seller pages they have a yellow guidance on the right side of the screen and the whole experience is very user friendly. It even includes the typical web 2.0 dialog box to adjust the form template. Other strong points include PayPal, the leading payment tool on the web and their follow-up. They regularly send you mails but just below the point where it would become spam. I especially liked their campaign right after Christmas to sell the stuff you got and didn't like. :-)
On about2findout.com I'm not going to have auctions but I will remember the guidance they give users and the concept of reputation.
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I've decided to give my computer away to my cleaning lady instead of accepting ridiculously low offers for it with all the postage and other hassle that come with it. My cleaning lady is from Africa, has done a good job for the past 2 years, and wants to maintain her computer skills so she can find a better job later.
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